Sarah, Pleasanton

“I can’t say enough about New Cal Realty and their wonderful service. We were first time home buyers. Like all new home buyers we were anxious, scared and excited at the same time. We had done a little bit of research. We realized later that it was not enough and we had touched only the tip of the iceberg. We knew as soon as we met the friendly folks at New Cal Real Estate group that we had come to the right place. We could see, that the Realtor assigned to us was interested in more than our business. It was clear at the very first appointment that the were not interested in just commission. The Real-estate agent took his time to explain the market to us. He helped us understand the Pros & Cons of various loans. It was evident that the staff really has the wherewithal and infrastructural support. They weren’t pushy and yet not too laid back. This was a very important decision for our family. New Cal Real Estate Group shared our concerns every step of the way. They tailored a unique approach, individually for us. Before we could even look at available houses on their web site, the Realtor, helped us ascertain, how much house we could buy. The pre-qualification process was a breeze with their guidance. In a matter of days, we started looking at houses. They helped narrow down the search using all the parameters, important to us. The Real Estate Agent appointed to us, was very punctual. Their Representative was always at every appointment ahead of time. He would come prepared with his research about the house, comparables and any other pertinent information. The agent was never in a rush to make a sale. He really helped us with Pros and Cons every step of the way. In three weeks we shortlisted a few houses and started the bidding war. It was nice to see that someone was always by our side, helping us win the WAR. They went as far as bringing the papers to my office so I could sign off since I couldn’t get off work in time.”